FAQ

Questions, answered

More in the Quin Docs, in English and Arabic.

For guests

No. Guests scan the QR code with their camera and the menu opens in the browser.

Cards, Apple Pay and Google Pay, through a secure payment page. Guests always pay before the kitchen starts.

Yes. Split equally or each pays for their own items. Friends pay from a link on their own phones. If the link runs out before everyone pays, everyone is refunded.

Yes. Guest menus, the panel, the kitchen app and the docs all work in Arabic, right to left.

Kitchen and service

Each kitchen, bar or team has its own login on the Quin Kitchen app (iPad, iPhone, Android) or the kitchen screen in a browser. New orders ring until someone accepts, and can print automatically.

Mark it sold out from the menu, the kitchen screen or the kitchen app. Guests see it at once and can’t order it.

Reject it with a reason. The guest is refunded automatically and sees why.

No. Use any tablet or phone for the kitchen. A receipt printer (80 or 58 mm) is optional.

Hotels and groups

Yes. Room QR codes open in-room dining and services like towels, cleaning and laundry, each sent to the right team.

Yes. Head office sees every branch’s sales and orders, opens any branch, and can copy a menu to other branches.

Getting started

Most venues go live in a day: send us your menu, print the QR codes, sign in your kitchens.

No monthly fee. A small fee on each paid order, and no fee on tips. Book a demo and we send your rate the same day.

100% to your team. You choose the tip buttons guests see. Quin takes no fee on tips.

Every person has their own login and role, two-step sign-in with an authenticator app, and kitchens can be signed out of every device from the panel.

Still have a question?